Position Overview:
We are seeking a detail-oriented and highly organized Order Dispatcher to join our fast-paced operations team. In this role, you will be responsible for overseeing the dispatch process, ensuring that orders are correctly packaged, documented, and dispatched promptly. Your efforts will play a key role in delivering an exceptional customer experience and upholding the reputation of Unique Intensity.
Key Responsibilities:
- Order Fulfillment: Process and dispatch orders accurately according to customer specifications and delivery schedules.
- Inventory Management: Monitor stock levels to ensure that the right products are available for dispatch.
- Shipping Coordination: Liaise with third-party courier services to schedule deliveries and manage logistics.
- Packaging: Ensure all orders are packed securely and are ready for shipping with proper labeling.
- Customer Communication: Provide timely updates to customers on their order status and tracking details.
- Record Keeping: Maintain accurate records of orders, shipments, and inventory.
- Problem Resolution: Handle any order discrepancies, delays, or returns in a professional and efficient manner.
Required Skills and Qualifications:
- Proven experience in order dispatching or logistics (minimum 1 year).
- Strong attention to detail and organizational skills.
- Excellent communication skills, both written and verbal.
- Ability to manage multiple tasks and prioritize effectively.
- Familiarity with inventory management software (experience with ERP systems is a plus).
- Knowledge of UAE logistics and courier services is a plus.
- A proactive, customer-centric mindset with a focus on accuracy.
What We Offer:
- Competitive salary and performance-based incentives.
- Health and wellness benefits.
- Opportunities for career growth and advancement within the company.
- A dynamic and supportive team environment.
- Discounts on Unique Intensity products.
How to Apply:
If you’re passionate about delivering exceptional service and are looking to join a brand that values both quality and innovation, we’d love to hear from you. Send your resume and a brief cover letter to careers@uniqueintensity.com with the subject line: Order Dispatcher Application.