Welcome to UNIQUE INTENSITY. We are committed to providing a satisfying shopping experience for our customers. If you are not satisfied with your purchase, please refer to our return and exchange policy below:
Returns:
- You may return products within 14 days of receipt.
- Products must be in their original condition, unused, and with all original tags and packaging.
- Proof of purchase (invoice or payment receipt) must be provided when requesting a return.
- Some products may be excluded from returns. Please check the product details for specific information.
Exchanges:
- In case of a damaged or defective product, you may request an exchange within 14 days of receipt.
- The product to be exchanged must be in its original condition and with all original tags and packaging.
- We will provide an exchange for the same or similar product if the original product is unavailable.
Return and Exchange Process:
- To initiate a return or exchange, please contact our customer service via [email/phone].
- We will guide you through the necessary steps to return the product and provide shipping information.
- Once we receive and inspect the returned product, we will process the return or exchange according to our policy terms.
Notes:
- Original shipping fees may be deducted from the refund amount.
- In case of a return or exchange due to a product defect, we will cover the shipping costs.
Thank you for choosing UNIQUE INTENSITY. If you have any inquiries or need further assistance, please do not hesitate to contact our customer service.